Our Policy

Shipping Policy

Fast, reliable nationwide shipping. Learn how we handle your orders and ensure secure transit to your door.

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1–2 Day Processing

Orders are processed within 1–2 business days. Weekends and South African public holidays are excluded.

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3–5 Day Delivery

Standard delivery across South Africa typically takes 3–5 business days, depending on your address.

In-Store Display Orders

Products currently on display in our physical stores can be purchased directly on-site and shipped directly to your preferred address. These display orders are subject to our standard processing and delivery timeframes.

Confirmation & Tracking

You will receive a shipment confirmation email containing your tracking number(s) as soon as your order has been dispatched. The tracking number will be active within 24 hours.

Damages & Issues

WeBuyClubz is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. However, you can notify us directly so we can assist you with compiling the necessary shipment information.

Have Questions?

If you need clarification on tracking details, rates, or delivery zones, reach out to our service team.

Pretoria Branch
068 625 8131
Cape Town Branch
069 051 2397
General Support
[email protected]
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